Coaching Refund Policy
Missed Calls/ No Shows
Calls that are cancelled with less than 24 hours notice and no shows will not be refunded.
Month to Month Plans
You’re free to cancel your month-to-month plan at any time. Please note that each month renews automatically for 4 sessions, so to avoid being billed for the next month, cancel before your renewal date. Sessions from a renewal that has already processed can’t be refunded, unless there are extenuating circumstances. Any allowed refunds will be subject to a 5% credit card/ administration fee.
Coaching Packages
If you've purchased a coaching package but need to discontinue coaching, refunds for unused sessions are possible.
Packages that are partially refunded are not eligible for package discounts and will be adjusted accordingly; month to month rates will apply to used sessions and the balance refunded. In addition, a 5% credit card/administration processing fee will be deducted from any refunded sessions.